Bookings
Classes can be booked up to seven days in advance through our website or app, subject to availability. You will receive a confirmation email for every booking, and your place is held until five minutes after the class starts.
Cancellations and late arrivals
You can cancel a booking free of charge up to 12 hours before class. Late cancellations and no-shows count as a used session. If a class is full, join the waitlist and we’ll email you when a place opens. Doors close five minutes after the start time for safety.
Memberships and payments
Drop-in classes cost £18 and are paid at the time of booking. Monthly memberships are billed on the same date each month by direct debit and renew automatically. You can pause for up to two months a year or cancel with 30 days’ notice. There is no minimum commitment, and unused sessions are not refunded.
Health and participation
Please choose activities that suit your current ability, tell your coach about any injuries or health conditions before class, and follow their instructions at all times. All members complete a short health questionnaire and participation waiver when they join.
Studio conduct
Members are expected to treat coaches, staff and other members respectfully and follow safety instructions and equipment guidance.
Website content
Website information is provided for general informational purposes. Training and fitness content is not medical advice.
Changes and contact
We may update these terms from time to time. Members will be notified by email at least 30 days before any change takes effect. Questions? Contact hello@kraventis.co.uk.